The Municipal Management System brings a municipality’s internal work together on the web and on the phone—from personnel and leave to tasks, IT, activity reports and investment projects. It connects to the systems you already use, gives management AI-assisted summaries, and is in live use at a municipality.
Records, payroll and leave live separately in the state personnel system, the ERP and the subsidiaries’ accounting—none of them knows the others.
02
Approvals on paper
Leave, transfer and record-change forms travel from desk to desk, and nobody knows where one is waiting.
03
Untracked tasks and requests
Tasks and fault reports get lost in phone calls and messaging groups, and ownership becomes unclear.
04
No overall picture
The mayor’s office cannot see on one current screen what each directorate is working on, and reports arrive late.
Modules
27modules,switchedonasneeded.
Modules are enabled per institution. Every user only sees the screens their role and permissions allow.
Human resources 9
Personnel records and directory
Every employee’s file and the institution’s directory in one place.
Civil servants, workers, contract and subsidiary staff
Education, areas of responsibility and movement history
Permission-bound notes and sensitive fields
Guided completion of missing data
Employee self-service
Staff reach their own data without a trip to HR.
Personnel details and payslips
Leave balance
Meal card balance and transactions
Leave management
A digital path from request to approval to document.
Requests from web and mobile
Manager and HR approval chain
Printable leave document
Institution-wide leave overview
Transfers
The formal process for moves and assignments between units.
Request and approval steps
Future-dated transfers applied automatically
Official PDF document
Record change requests
A tracked flow for salary, position and record changes.
Request, review and processing steps
PDF output
SMS notifications
HR requests and staffing
One queue for everything that reaches the HR unit.
Approval of data updates
Bulk staffing operations
Bulk import of public employment programme participants
Performance evaluation
Staff evaluation based on job descriptions.
Manager evaluation forms
Job descriptions and documents
Access by permission group
Career centre and recruitment
Recruitment from application to first working day.
Application records and bulk import
Assessment and hiring decision
Onboarding request and approval
Salary scale
Units and org chart
The institution’s current organisational structure.
Directorates and sections
Managers, deputies and secretaries
Org chart exported as PNG or PDF
Management and operations 4
Dashboard and agenda
A daily workspace shaped by each user’s role.
Pending approvals and priorities
Personal agenda and calendar
Notification centre
Weekly canteen menu
Task management
Work tracked within and between directorates.
Priority, due date and progress
Automatic reminders
SMS alerts for stalled tasks
Support tickets
A help desk that routes faults and requests automatically.
Routing rules by company and category
Status tracking and live messaging
Ticket analytics
SMS to group managers
Project monitoring
Tracking and evaluating investment projects.
Status, budget and funding sources
Physical and financial progress
Strategic, financial and schedule risks
IT 3
IT inventory and service desk
Hardware and infrastructure on record.
Inventory and asset history
Infrastructure and domain records
IT service desk
Licences, contracts and procurement
Software licences and service contracts under control.
Licences and their yearly documents
Contract records
Procurement with approvals
Permission-bound secret fields
E-signature certificate tracking
No more expired e-signature certificates.
Expired and expiring (7, 30, 60 days)
Primary and backup owner
SMS reminders
Reporting and AI 3
Activity reports
Periodic activity and performance reports per directorate.
Weekly, monthly and yearly reports
KPI definitions and values
Approval flow
Executive summary
Reports turned into a summary for senior management with AI.
Automatic summaries with Google Gemini
All directorates on one page
Separate permission for senior management
Statistics
Dashboards built from the institution’s live data.
Staffing and employment types
Distribution by directorate
Leave and transfers
Subsidiary companies
Communication, security and compliance 5
SMS centre
Internal announcements and notices by SMS.
Bulk announcements by unit and role
Delivery logs
Data protection (KVKK)
User notices and acknowledgements on record.
Notice and acknowledgement flow
PDF archive of acknowledgements
Roles and permissions
A precise definition of who may see and change what.
7 roles and permission groups
69 separate permissions
Per-user permissions
Secure sign-in
Strong authentication for institutional accounts.
One-time codes by SMS
Passkeys with fingerprint or face
Emergency login codes
Institution network detection
Audit and activity logs
Every action in the system is traceable.
Create, update and delete log
User activity
SMS delivery records
Integration and access 3
Integration hub
Scheduled synchronisation with external systems and a shared search.
SAYSİS, KamuTech and Zirve sync
Personnel search across systems
Sync settings
Kiosk display
A live information board for screens in public buildings.
Ticket summary and institution statistics
Ticker of recent requests
Mobile app
The institutional app for iOS and Android.
Push notifications and deep links
Leave, tasks and tickets
Role-based menu
Integrations
Workswiththesystemsyoualreadyhave.
The system does not replace the software a municipality uses; it pulls data from it and combines it into one picture. The integrations below run in the live installation.
SAYSİSState personnel records, unit, leave and payroll data; scheduled synchronisation.
KamuTech ERPHR data for workers and civil servants, monthly payroll and leave entitlements.
Zirve accountingPersonnel and financial records of subsidiary companies.
Meal card systemBalance, top-ups and spending.
Google GeminiTurning activity reports into executive summaries.
SMS gatewaySign-in verification, announcements, approvals and reminders.
Push notification serviceInstant notifications that open the related record.
The app uses the same permission model as the web portal and is published under the institution’s own name. Staff file a leave request from their phone; a manager approves it by tapping the notification.
Tasks, tickets and approvals with push notifications
Leave requests, payslips and meal card balance
From the notification straight to the record
Menu that adapts to the user’s role
09:41
Leave request approved
Your annual leave was approved by your manager.
New task assigned
Network maintenance, service building · Due Friday
Support ticket resolved
Your printer fault ticket was closed.
Security and data protection
Personaldatahandledwithinstitutionalcare.
01
Permissions in the database
Access control is enforced row by row in the database; bypassing the interface still does not reveal unauthorised data.
02
Roles and permission groups
7 roles, permission groups and 69 separate permissions define precisely who may see and change what.
03
Strong sign-in
One-time codes by SMS, passkeys with fingerprint or face recognition, and emergency login codes.
04
Data protection processes
Notice and acknowledgement flow for users, a PDF archive of acknowledgements, separate permissions for sensitive fields.
05
Audit trail
Every create, update and delete is recorded chronologically with who and when.
Rollout
Introducedstepbystep,shapedtoyourinstitution.
01
Analysis
Together we map your current software, approval chains and organisational structure.
02
Integration
Personnel, payroll and accounting sources are connected; units, roles and permissions are defined.
03
Go-live
We start with the priority modules and train users unit by unit.
04
Support
Needs that surface in daily use turn into new modules and improvements.
In the first installation, phase one went live within three months.
Roadmap
Nextmodules
The modules below are in development or planning; their order follows the priorities of the institutions using the system.
Planned
Citizens’ voice
Collecting citizen requests, suggestions and complaints and routing them to units.
Planned
AI chief-of-staff
A briefing prepared from the day’s data and delivered to the mayor’s office every morning.
Planned
Knowledge base
An assistant that answers natural-language questions about regulations and service guides.
Planned
Time and attendance
Monthly working hours and overtime from access-control data and leave records.
Planned
Phone system reporting
Reporting on call durations and operator performance.
Frequently asked questions
Can we choose modules individually?
Yes. Modules are enabled per institution; start with the ones you need and extend over time.
Do we have to replace our current software?
No. The system pulls data from existing sources such as SAYSİS, your ERP and accounting software instead of replacing them. If you use different products, we plan the integration during setup.
Is the app published under our municipality’s name?
Yes. The app is published in the App Store and on Google Play with your institution’s name and identity.
How is personal data protected?
There is a notice and acknowledgement flow, access control at database level, separate permissions for sensitive fields and an audit trail for every action. We review alignment with your own data-processing records during setup.
How long does a rollout take?
It depends on the modules and integrations chosen. In the first installation, phase one went live within three months.
How is it priced?
We prepare an offer for each institution based on the selected modules, the number of staff and the integrations.
Start a conversation
Let’sseehowitwouldworkinyourmunicipality.
Let’s plan a short demo and an initial analysis based on your institution’s structure.